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Virtual behavioral health care

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Help anytime with Anytime-MD.

Our 24/7 app that lets you speak to a live doctor can also connect you directly to a behavioral health specialist, if you’re anxious or stressed.
Download the Anytime-MD app

Start with a quick check.

If you’re not sure where to start, or what sort of help you need, get a better idea of how you’re doing and where to turn with these simple online and phone assessments.

  • Texas Health Resources Assessment – A free consultation to establish where you are emotionally and what kind of personalized care plan is best. To schedule, please call 682-549-7916. 
  • Let’s check your anxiety – If you or someone close to you is more nervous than normal, answer some simple questions as the first step to getting the right care.
    Take the assessment
  • Deal with your depression – Take this online assessment to tune into your feelings, learn more and how to get real, lasting help.
    Take the assessment
  • Take a Mindcheck – There can be so many feelings at once in our head and heart. Get a quick read on your emotional health.
    Visit Mindcheck

MinuteClinic Behavioral Health

As part of our relationship with CVS, all members have access to televideo visits from qualified therapists. Simply visit cvs.com/minuteclinic, then click “Virtual Care” and “Set up a visit”. You can also call 1-855-417-2486. Let’s check your anxiety – If you or someone close to you is more nervous than normal, answer some simple questions as the first step to getting the right care.
Learn more

The following virtual (video or phone) therapy and psychiatry services are also available to all our members at their convenience. Each offers a simple series of questions about your symptoms to match you with the provider and the care that best addresses what you’re going through.

  • AbleTo – This personalized 8-week program offers outpatient therapy, one-on-one coaching with a coach and licensed therapist, and digital mental health tools. Sign up at https://Member.AbleTo.com/Aetna or call 1-844-330-3648.
  • Alma – Find a professional in the directory or have one recommended through your questionnaire responses at helloalma.com/aetna
  • Array AtHome – Visit arraybc.com or call 1-800-442-8938 to get started on the right path to feeling better.
  • Brightside – Please visit brightside.com, call 1-415-360-3348, or email support@brightside.com with any questions.
  • Headway – Locate providers and schedule your first session at headway.co
  • MDLIVE – Sign up by calling 1-855-824-2170, or register at mdlive.com. You can also download the MDLIVE app to make appointments.
  • Mindpath – Professionals are ready to give you answers and hope at mindpath.com or by calling 1-855-504-1004.
  • NOCD – An OCD video therapy platform offering sessions with licensed therapists and 24/7 support through self-help tools and peer communities. Sign up at treatmyocd.com or text/call 1-312-766-6780.
  • Talkiatry – Sign up for your online assessment at talkiatry.com or call 1-833-351-TALK (8255). You can also email a care coordinator at hello@talkiatry.com/
  • Sondermind – Register at sondermind.com or talk to a Wellness Coordinator at 1-844-257-0989.
  • Telemynd – Make an appointment today by calling 1-866-991-2103 or completing the application at telemynd.com/aetna-referral-form
  • Workit Health – This online program for substance use disorders provides personalized therapy, coaching, counseling, drug testing medication-assisted treatment and medication management, digital learning and peer support. Sign up by visiting workithealth.com, downloading the mobile app or calling 1-877-777-2671.

 

Aetna Behavioral Health refers to an internal business unit of Aetna.

Aetna Resources For LivingSM is the brand name used for products and services offered through the Aetna group of companies (Aetna). The EAP is administered by Aetna Behavioral Health, LLC. And in California for Knox-Keene plans, Health and Human Resources Center, Inc.

Aetna does not recommend the self-management of health problems. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a health care professional.

Telehealth or virtual services (also known as telemedicine): connects you and your provider via a secure televideo platform for counseling, support, education and medication management from the location of your choice. We require this via a televideo connection, not just a telephone call.

Medication-assisted treatment: use of medications, with counseling and behavioral therapies, to provide a “whole-patient” approach to the treatment of substance use disorders.

Peer support: service where trained people use their own personal/lived experiences to help others.

Plan coverage terms may vary. Not all benefit plans cover these services. Prior to receiving services, confirm eligibility by calling the number on your member ID card.

Language services can be provided by calling the number on your member ID card. For additional language assistance: Español | 中文 | Tiếng Việt | 한국어 | Tagalog | Pусский | العربية | Kreyòl | Français | Polski | Português | Italiano | Deutsch | 日本語 | فارسی | Other Languages…

Health benefits and health insurance plans are offered and/or underwritten by Texas Health + Aetna Health Plan Inc. and Texas Health + Aetna Health Insurance Company (Texas Health Aetna). Each insurer has sole financial responsibility for its own products. Texas Health Aetna are affiliates of Texas Health Resources and of Aetna Life Insurance Company and its affiliates (Aetna). Aetna provides certain management services to Texas Health Aetna.

Self-funded plans are administered by Texas Health + Aetna Health Insurance Company.

This material is for information only and is not an offer or invitation to contract. An application must be completed to obtain coverage. Health benefits and health insurance plans contain exclusions and limitations. Providers are independent contractors and not our agents. Provider participation may change without notice. We do not provide care or guarantee access to health services. Not all health services are covered. See plan documents for a complete description of benefits, exclusions, limitations and conditions of coverage. Plan features and availability are subject to change and may vary by location. If you are in a plan that requires the selection of a primary care physician and your primary care physician is part of an integrated delivery system or physician group, your primary care physician will generally refer you to specialists and hospitals that are part of the delivery system or physician group. Information is believed to be accurate as of the production date; however, it is subject to change.

Aetna, CVS Pharmacy® and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are part of the CVS Health® family of companies. For a complete list of other participating pharmacies, log in to texashealthaetna.com

Physicians on the medical staff practice independently and are not agents or employees of the hospital or Texas Health Resources.

©2023 Texas Health + Aetna Health Plan Inc. & Texas Health + Aetna Health Insurance Company